Technical Support Engineer at Citygrid

Publiceringsdatum: 2025-03-19

Letar du efter anställning inom yrken med teknisk inriktning? Fagerhults Belysning AB söker just nu efter en civilingenjör, energi och du kan vara den de letar efter. Intresserade sökes för heltid-jobb hos Fagerhults Belysning AB - är du intresserad? De letar efter någon som vill jobba tills vidare.

Om du redan bor i närheten av Linköping, är det här din chans att söka ett spännande jobb Företaget Fagerhults Belysning AB erbjuder just nu spännande karriärmöjligheter. Om du vill jobba som civilingenjör, energi har de nu ett ledigt jobb - kolla in annonsen för att se om du har rätt erfarenhet. Fagerhults Belysning AB letar efter erfaren civilingenjör, energi som kan ansluta till deras team. Sista ansökningsdag är söndag den tjugosjunde april 2025.

Jobbannons

Do you want to be part of an innovative and dynamic team making a sustainable impact? At Citygrid, we are curious creators committed to aiming higher together. We believe the right people can change everything. Our mission is to empower our customers with user-friendly digital tools and insights, ensuring a workplace atmosphere where innovation thrives. At Citygrid, you're not just doing a job—you’re shaping a brighter future.

Citygrid provides high-quality smart outdoor lighting and IoT solutions, emphasizing sustainability, energy efficiency, and enhancing the built environment. As part of the Fagerhult Group, Citygrid is growing and seeking a Technical Support Engineer to join our team in Linköping. If you have a passion for technology and want to contribute to our ongoing development, we’d love to hear from you!

About the Role

As a Technical Support Engineer, your responsibilities will include:

• Troubleshooting customer issues related to sensor node configuration, IoT gateways, the portal, and the mobile app
• Providing remote support to field technicians
• Resolving connectivity issues with the lighting control system
• Configuring and updating software for IoT gateways
• Occasionally performing on-site troubleshooting
• Conducting Over-The-Air Programming (OTAP) for sensors
• Creating and updating documentation, such as user guides and troubleshooting manuals (in English)
• Conducting and participating in training sessions
• Providing feedback to the Product Management team and creating internal development tickets
• Assisting the QA team

Who are you?

We believe you have a technical education or equivalent work experience in a relevant field. You possess a strong technical understanding and a keen interest in learning more about our products and emerging technologies.

You have excellent skills in both Swedish and English, with an aptitude for writing and documenting in English. A structured working style is essential. There’s potential for this role to evolve into a team leadership position, so previous leadership experience is a plus.

Preferred Knowledge:

• Wireless communication protocols
• IoT networking and sensor nodes
• Jira, Confluence, and Microsoft Excel
• Microsoft Azure infrastructure
• RESTful APIs, including TALQ and FIWARE
• Troubleshooting electronic products
• Testing circuit boards

To thrive in this role, you should be curious, solution-oriented, service-minded, cooperative, and communicative, with a strong customer focus.

Additional Information

• Location: Citygrid’s office in central Linköping, with a flexible hybrid setup
• Start Date: Immediate or as agreed

Does this sound like the right opportunity for you? Apply today!

Fagerhult Group comprises 14 brands with global operations. Citygrid is one of two technology companies within the group specializing in Smart Lighting. With approximately 20 employees, including six based in Linköping, Citygrid works closely with renowned brands to develop top-quality lighting solutions for professional use. While operating independently, Citygrid benefits from Fagerhult Group's strong, long-term ownership.

About Fagerhult Group:

Founded in 1945, Fagerhult Group is one of Europe's leading lighting companies with 4,100 employees in 27 countries and netsales of 8,560 Million SEK in 2023. Fagerhult Group is listed on Nasdaq Stockholm.