Resident Professional - Technical Support Engineer

Publiceringsdatum: 2025-01-02

Är du på jakt efter en karriär inom yrken med teknisk inriktning? Vill du ta steget att arbeta som provningsingenjör, elkraft hos Keysight Technologies Sweden AB? Nu har du möjligheten. Keysight Technologies Sweden AB söker efter en ny anställd på heltid under tills vidare som är redo att ta sin karriär till nästa nivå.

Att bo i närheten av Stockholm kan vara en fördel för denna position, så om du redan bor i området bör du överväga att söka jobbet. Keysight Technologies Sweden AB söker för närvarande efter en person att anställa inom provningsingenjör, elkraft-branschen. Ta en titt på deras lediga tjänst för att se om något av dem passar just dig. Söker du efter en spännande karriär som provningsingenjör, elkraft? Sök jobbet hos Keysight Technologies Sweden AB senast torsdag den sextonde januari 2025 och bli en del av deras team.

Jobbannons

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

Keysight's Global Services Organisation (KGSO) is seeking to hire a talented and ambitious Resident Professional Technical Support Engineer (RPE) to join its team, with responsibility for delivering on-site support services to Keysight's Power Portfolio Solutions customers across the Automotive Electromobility Sector, with a focus on support services for battery cell, module, pack and EVSE testing equipment.

The successful candidate will join a rapidly growing industry sector and have the responsibility of delivering on-site support services to a key Keysight Battery Test Solution customer based in Gothenburg, Sweden. Please note that this position is based 100% at the customer site, and not at a Keysight location. Support services are defined as installation, decommissioning, troubleshooting, preventative maintenance, calibration, repair, training, and parts & escalation management relating to solution hardware and software.

The responsibilities will include, but are not limited to, the following:

• Manage and deliver preventative maintenance (PM) and calibration schedules (on-site or return to Keysight) in cooperation with the customer's calibration and maintenance team and testing schedules.
• Coordination of third-party service providers.
• Installation of hardware and software/firmware upgrades and service notes.
• Perform on-site troubleshooting and repair of customer equipment in a timely, thorough, and professional manner.
• Work with cross-functional teams to address difficult repair situations and escalations.
• Deliver customer training.
• Determine and develop approaches to the varied assignments associated with this position.
• Lead field service and support projects requiring coordination with other functions, customers and suppliers.
• Solve a broad range of system problems of varying scope and complexity, involving hardware, software, networking, application and facilities.
• Assist the Sales teams as needed; proactively look for growth opportunities to drive annual recurring revenue.

Qualifications

• Bachelor's Degree in Electronic or Electrical Engineering, Engineering Technology or equivalent.
• Fluency in Swedish and English language is mandatory.
• Valid driver's license with clean driving record; ability to travel via car and air if required.

Desired

• Working knowledge of battery test technologies and EVSE solutions would be advantageous.
• Electrical, Electronic and Electromechanical troubleshooting techniques and skills knowledge, with a focus on power electronics, high voltage/current systems and safety.
• Previous on-site commissioning and/or service delivery experience desirable.
• Good working knowledge of MS Windows OS, Linux and networking.
• Strong organisational skills, with the ability to prioritise tasks in a logical manner.
• Be self-motivated, with the ability to work with minimal supervision.
• Ability to make decisions that favourably effect customer uptime.
• Excellent written and verbal communication skills.
• Ability to work in high-stress, mission-critical situations.
• Flexible working hours per customer commitments.
• Requires general proficiency with tools, systems and procedures to accomplish job.

Keysight is an Equal Opportunity Employer.***